The scalp is looked at before anything is sold
Two separate customers describe a consultation first, then a recommendation built on what the consultation found.

Hougang · Scalp a speciality
A hair and scalp salon on Hougang Street 21 with 370 reviews at 4.9. The consultation comes before the recommendation, and the recommendation comes from what they actually find.
★★★★★ 4.9 on Google, from 370 reviews
Why people come to us
This salon answers all three, and the reviews are the evidence: the consultation comes first, two or three people work a difficult head of hair rather than one giving up, and a customer who vanished for months wrote that they got back in touch with her.
Reviews
Many years
“I have been visiting this branch for many years and every time it has been a pleasant experience. This time, Ze, Vickey, and Charisse took care of me, and they were all incredibly attentive and patient throughout the visit.”
Scalp and keratin
“Its my first time experience at Empire Charme. The overall experience and service was welcoming and wholesome. I was attended by Vickey, Carey and Charisse.”
Head massage
“First time visit and Charrise at the counter is very helpful with detailed explanation on the services provided. Happy attends to my hair needs and she shares extensively on her experiences.”
What a visit looks like
Two separate customers describe a consultation first, then a recommendation built on what the consultation found.
Customers routinely name two or three people who worked on them in the same visit. On a difficult straightening job that is the point.
A customer who stopped coming because of work wrote that they reached out to her again, and she was grateful rather than annoyed.
Treatments here run long. The reviews that mention it also mention being told beforehand.
What we do
What you need depends on what the consultation finds, so nothing here is priced as a package.
Pricing: Ask on 6283 4128. The recommendation, and the figure, follow the scalp consultation.
Where most visits here start. The scalp gets looked at first and the treatment gets recommended from what is actually there.
A long appointment, and customers say so. One wrote that the whole treatment was lengthy and that she was impressed anyway.
Named by a returning customer who came for it originally because of scalp issues, and came back to it after time away.
A customer with very curly hair wrote about three people working hard to get it straightened properly.
Balayage, ash tones and cuts. Their own gallery is mostly colour work photographed from behind.
Booked as part of a visit. It is the thing one customer remembered most clearly afterwards.
Our work




Who you book
Customers here list two or three people from a single visit. Ask for whoever looked after you last time.
Stylist
Named in three separate reviews. The words that come back are professional, patient, and understanding what actually suits you.
Stylist
Named alongside Carey by more than one customer, including on a long straightening job for very curly hair.
Head massage
Named by a customer whose headache went during the massage, because of the pressure Grace used. Her words, not ours.
“I have been visiting this branch for many years”
Find us
Block 203 Hougang Street 21, #01-59
Singapore 530203
Open seven days
| Monday to Friday | 11:00 - 20:30 |
| Saturday | 11:00 - 19:00 |
| Sunday | 11:00 - 19:00 |
Questions
That is what the consultation is for. Customers describe having their scalp condition explained first and the treatment chosen from it.
A customer with very curly hair wrote about the team working hard to get it straightened beautifully.
Treatments run long, and the reviews that say so also say they were told in advance. Ask when you call and plan the afternoon.
Yes. Carey and Vickey are both named repeatedly by customers, and Grace for the head massage.
It depends on your hair, your scalp and which treatment is recommended. Call 6283 4128 and ask before you book.
Eleven to half past eight Monday to Friday, eleven to seven Saturday and Sunday.
Call and say what your scalp and hair are actually doing, not just what you want done. That is the order this salon works in, and it is why people stay for years.