Blk 203 Hougang Street 21. Open seven days. 6283 4128
empire CHARME
6283 4128
Long dark hair after a treatment, photographed from behind

Hougang · Scalp a speciality

They look at your scalp first.

A hair and scalp salon on Hougang Street 21 with 370 reviews at 4.9. The consultation comes before the recommendation, and the recommendation comes from what they actually find.

★★★★★ 4.9 on Google, from 370 reviews

4.9Google rating
370Reviews
370Google reviews
7 daysOpen every day

Why people come to us

Why people stop trusting salons with treatments.

This salon answers all three, and the reviews are the evidence: the consultation comes first, two or three people work a difficult head of hair rather than one giving up, and a customer who vanished for months wrote that they got back in touch with her.

Reviews

4.9 out of 5, across 370 Google reviews.

Many years

“I have been visiting this branch for many years and every time it has been a pleasant experience. This time, Ze, Vickey, and Charisse took care of me, and they were all incredibly attentive and patient throughout the visit.”
Annie Benjamin · Google

Scalp and keratin

“Its my first time experience at Empire Charme. The overall experience and service was welcoming and wholesome. I was attended by Vickey, Carey and Charisse.”
Mia · Google

Head massage

“First time visit and Charrise at the counter is very helpful with detailed explanation on the services provided. Happy attends to my hair needs and she shares extensively on her experiences.”
Nurin Jannatin · Google

What a visit looks like

How an appointment is put together.

01

The scalp is looked at before anything is sold

Two separate customers describe a consultation first, then a recommendation built on what the consultation found.

02

More than one person on a hard job

Customers routinely name two or three people who worked on them in the same visit. On a difficult straightening job that is the point.

03

They get in touch when you drift

A customer who stopped coming because of work wrote that they reached out to her again, and she was grateful rather than annoyed.

04

Long appointments, said up front

Treatments here run long. The reviews that mention it also mention being told beforehand.

4.9on Google, 370 reviews
Many yearsa customer's own words
Seven daystill 8.30pm on weekdays

What we do

Scalp, treatment, colour, cut.

What you need depends on what the consultation finds, so nothing here is priced as a package.

Pricing: Ask on 6283 4128. The recommendation, and the figure, follow the scalp consultation.

Scalp consultation

Where most visits here start. The scalp gets looked at first and the treatment gets recommended from what is actually there.

Scalp and keratin treatment

A long appointment, and customers say so. One wrote that the whole treatment was lengthy and that she was impressed anyway.

The 90.10 treatment

Named by a returning customer who came for it originally because of scalp issues, and came back to it after time away.

Straightening, including very curly hair

A customer with very curly hair wrote about three people working hard to get it straightened properly.

Colour and styling

Balayage, ash tones and cuts. Their own gallery is mostly colour work photographed from behind.

Head massage

Booked as part of a visit. It is the thing one customer remembered most clearly afterwards.

Our work

Out of this salon.

Long hair with ash brown balayage, curled
Colour and curl, finished in the chair.
An ash grey bob
Ash, cut to a bob.
Dark hair with a curled finish in the styling chair
Set and dropped, before it is brushed out.
The Empire Charme shopfront at Hougang
Unit 01-59, Hougang Street 21.

Who you book

The names that keep coming up.

Customers here list two or three people from a single visit. Ask for whoever looked after you last time.

Stylist

Carey

Named in three separate reviews. The words that come back are professional, patient, and understanding what actually suits you.

Stylist

Vickey

Named alongside Carey by more than one customer, including on a long straightening job for very curly hair.

Head massage

Grace

Named by a customer whose headache went during the massage, because of the pressure Grace used. Her words, not ours.

“I have been visiting this branch for many years”
Annie Benjamin · Google review

Find us

Blk 203, Hougang Street 21.

Block 203 Hougang Street 21, #01-59
Singapore 530203
Open seven days

Monday to Friday11:00 - 20:30
Saturday11:00 - 19:00
Sunday11:00 - 19:00

Questions

Before you book.

I have scalp problems, not just hair problems.

That is what the consultation is for. Customers describe having their scalp condition explained first and the treatment chosen from it.

My hair is very curly. Can you straighten it?

A customer with very curly hair wrote about the team working hard to get it straightened beautifully.

How long will I be there?

Treatments run long, and the reviews that say so also say they were told in advance. Ask when you call and plan the afternoon.

Can I ask for a particular stylist?

Yes. Carey and Vickey are both named repeatedly by customers, and Grace for the head massage.

What does it cost?

It depends on your hair, your scalp and which treatment is recommended. Call 6283 4128 and ask before you book.

When are you open?

Eleven to half past eight Monday to Friday, eleven to seven Saturday and Sunday.

Start with the consultation.

Call and say what your scalp and hair are actually doing, not just what you want done. That is the order this salon works in, and it is why people stay for years.